Shipping policy

Shipping Policy

Effective Date: October 21, 2024  |  Last Updated: July 2, 2026

1. Order Processing & Delivery

All orders are processed within 1–2 business days. We offer standard and expedited shipping options at checkout. Most orders arrive within 2–5 business days.

2. Shipping Costs & Free Shipping

U.S. orders over $75 ship free (standard shipping). For orders under $75, shipping is calculated at checkout based on your location and selected method.

3. Our Guarantee

Every order is covered by our 30-Day Money-Back Guarantee. If you are not satisfied for any reason, contact us within 30 days of delivery for a full refund, free replacement, or exchange. See our Return, Refund & Replacement Policy for details.

4. Lost or Damaged Shipments

If your order is lost or damaged during shipping, contact us at 949-560-9648 or [email protected]. We will work with you to resolve the issue promptly with a replacement or refund.

5. International Shipping

At this time, we ship within the United States. We look forward to expanding internationally in the future.

6. Contact Us

Hermetica Superfoods
Phone: 949-560-9648
Email: [email protected]