FAQ

Hermetica help center

Frequently Asked Questions

Clear answers for choosing a formula, checking quality standards, understanding shipping, and buying with confidence.

Which Hermetica product should I start with?

Choose Hush for sleep support, Eternity for mushroom-based beauty and vitality, Deva for shilajit gummies, Meru for shilajit tablets, Blue Crush for marine collagen, and Cozy for a caffeine-free chai ritual.

Are lab reports available?

Yes. Where available, each product page links to lab reports (COAs) covering heavy metals, microbial testing, and residual solvents, along with Supplement Facts and directions for use.

Do Hermetica products contain caffeine?

Most formulas are caffeine-free. Always check the product page and Supplement Facts before purchase if you are sensitive to stimulants or shopping for evening use.

How fast do orders ship?

Orders ship from the official Hermetica store. You will see shipping options and delivery estimates at checkout, and full details are in our shipping policy.

Can I return an order?

Our refund policy has the full details. If you need help with a specific order, reach out through the contact page and we will look it up for you.